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CRITICAL · CVSS 9.8 CISA Known Exploited Vulnerability

CVE-2026-102490

Zammad GmbH Zammad Improper Privilege Management Vulnerability

Zammad GmbH Zammad

All versions of Zammad including the latest alpha enable the local zammad user to escalate privileges to root.

CVSS
9.8
CRITICAL
EPSS
0.6%
30-day exploitation
Ransomware groups
0
recorded exploiting
Published
30 Sep 2026
CWE-269

Exploitation status

CISA Known Exploited Vulnerabilities

Listed by CISA on 2 October 2026. US federal agencies were required to remediate it by 5 October 2026.

EPSS — exploitation probability

FIRST puts the probability of exploitation activity in the next 30 days at 0.6%, which is higher than 44.4% of all scored vulnerabilities. EPSS is a forecast of activity, not a measure of severity, and it is rescored daily.

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Frequently asked questions

Is CVE-2026-102490 being exploited by ransomware groups?

No ransomware group in this database is currently recorded as exploiting CVE-2026-102490.

What does CVE-2026-102490 affect?

CVE-2026-102490 affects Zammad GmbH Zammad. All versions of Zammad including the latest alpha enable the local zammad user to escalate privileges to root.

How severe is CVE-2026-102490?

CVE-2026-102490 is rated CRITICAL with a CVSS base score of 9.8. EPSS puts the probability of exploitation in the next 30 days at 0.6%, higher than 44.4% of all scored vulnerabilities. It is listed in the CISA Known Exploited Vulnerabilities catalog, with a federal remediation deadline of 5 October 2026.

How should organisations respond to CVE-2026-102490?

Apply the vendor patch for Zammad GmbH Zammad as the first priority, and treat any internet-facing instance as the most urgent. Because this vulnerability is associated with ransomware activity, also review whether the affected systems were reachable before patching, rather than assuming that patching alone closes the incident.